Today, we refill over 800 bulk products and stock 1000s of unique and high quality lifestyle tools to help our community live more low waste.
We are grateful to partner with many environmentally and socially responsible companies, from down the street to across the ocean. We especially feel lucky to be based in beautiful British Columbia where at last count, 65% of our soap suppliers and 73% of our grocery suppliers call home!
Refilleries can have a reputation for being expensive. If you are comparing apples to apples, meaning same product and brand, refilling will almost always be more affordable! If we compare against mass produced or single-use plastic options, than we can definitely be more expensive. To us, sourcing with our values is to balance economy with uplifting local or artisan companies and stocking high quality, natural products, while operating as low waste as possible.
Some of our local suppliers make fresh batches to order and send them to us in reusable containers. We wash and return the empty ones which they in turn refill and send back to us in this beautiful closed loop system. As micro producers, they cannot compete with big multinational corporations that dominate the shelves of regular grocery stores. It is a David and Goliath story. Often corporations either have the scale of economy to manufacture more cheaply or they cut corners and cost with inferior ingredients, or poor work and environmental practices. Sometimes all those things.
When we support a local company, we strengthen our local economy. The money that our suppliers earn is reinvested back into our shared local economy through the taxes they pay, the local suppliers they in turn support, the shops they patronize and the jobs they create. Together, we build a strong independent economy that keeps our community diverse, dynamic and resilient.
When we source products, we take into account: reusability, longevity, packaging, ingredients, human and environmental health, craftsmanship, labour, recyclability and their end-of-life. We do our homework so our customers can trust that what they purchase has been vetted.
We understand that our customers come from diverse economic backgrounds and not everything in our shop make financial sense for everyone. We try very hard to provide economical options and recommend that customers pick and choose what is within their budget and supplement what isn't at the bigger shops. We are always evolving and fine tuning our inventory to meet the needs of our customers. We welcome suggestions and feedback so we can further improve.